Privacy Policy

1. Information We Collect

ChahubAI collects information to provide and improve our services, personalize your experience, and communicate with you. We collect the following types of information:

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your username, email address, and password.
• Profile Information: Optional information you add to your profile, such as avatar or bio.
• Communication Content: Text messages, video calls, and other interactions with AI Characters.
• Payment Information: When you make purchases, our payment processors collect billing details. We do not store full payment card information.

1.2 Information Collected Automatically

• Usage Data: How you interact with the app, features used, time spent, and preferences.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Log Data: IP address, app crashes, system activity, and the date, time, and referrer URL of your request.
• Cookies and Similar Technologies: We use cookies to remember your preferences and authenticate your session.

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Information Used
Provide and maintain ChahubAI services	Account information, device data, usage information
Personalize your experience with AI Characters	Interaction history, preferences, usage patterns
Process transactions and deliver purchased services	Payment information, account details
Improve and develop new features	Aggregated and anonymized usage data
Communicate with you about updates and offers	Email address, preferences
Ensure security and prevent fraud	Device information, IP address, usage patterns

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist us in operating our app, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: When we believe in good faith that disclosure is necessary to comply with the law, legal process, or governmental request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Aggregated Data: We may share aggregated, anonymized data with partners for research or analytics purposes.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

• Encryption of data in transit using TLS/SSL protocols
• Secure storage of data with access controls
• Regular security assessments and monitoring
• Employee training on data protection

While we implement safeguards, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

5. AI Interactions & Data

ChahubAI's unique value proposition involves immersive interactions with AI Characters. This section explains how we handle data specific to these interactions:

• Conversation Storage: Your chat histories with AI Characters are stored to provide continuity in your interactions and personalize your experience.
• Video Calls: Video interactions are processed in real-time and not stored unless you explicitly save a recording.
• Training Data: Anonymized and aggregated interaction data may be used to improve our AI models and create more engaging characters.
• Character Personalization: AI Characters may remember details from previous conversations to create more meaningful interactions.

6. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct inaccurate information in your account.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You can object to certain processing of your personal information.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise these rights, please contact us using the information in the "Contact Us" section.

7. Children's Privacy

ChahubAI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

For users between 13 and 18, we recommend parental guidance and consent. Parents or guardians can contact us to review, delete, or restrict collection of personal information about their child.

8. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including through the use of standard contractual clauses approved by the European Commission.

9. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will also provide more prominent notice (such as email notification of policy changes) for significant changes that affect your rights.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: